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Published Tue, Jul 30th 2013

Incentive FM Grows Shopping Centre Portfolio

Friars Square Shopping Centre in Aylesbury has extended and expanded its contract with leading independent facilities management company, Incentive FM.

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Friars Square Shopping Centre in Aylesbury has extended and expanded its contract with leading independent facilities management company, Incentive FM.

Under the terms of the new contract which was awarded by Jones Lang LaSalle, the commercial property specialist, Incentive FM will expand its remit, which currently involves providing all soft services, to a full TFM model covering all maintenance for the centre.

Friars Square Shopping Centre is the largest in Aylesbury boasting over 60 stores, four food outlets and 400 parking spaces. It has recently unveiled a new £2 million central pavilion which will be home to a number of high profile retailers, opening September 2013.

The decision to extend the relationship with Incentive FM follows a successful 18 months period during which time the company provided cleaning and security services throughout the centre. Two members of staff will transfer to Incentive FM under the TUPE regulations who will also implement its Concept Evolution system to provide management information and compliance monitoring.

Andy Margieson, Centre Manager, said: "The one team approach and flexible working style that Incentive FM has delivered exceeded all of our expectations and it was a natural progression to put technical services under the IFM contract to benefit from this approach."

Martin Reed, Managing Director at Incentive FM, said: "This is a great example of how a truly open relationship, both commercially and operationally, can provide a positive outcome for all parties - client, provider and staff alike."


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Lizzie Woolley
Weston Partnership
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Weston Partnership is a specialist consultancy offering ‘Grown Up PR and Communications’ We are dedicated to planning, managing and implementing public relations strategies that deliver your message to the right audience at the right time, generating real results.

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